Refund policy

Return & Refund Policy – Oralhoe™

At Oralhoe™, your satisfaction is our priority. If you're not fully happy with your order, we’re here to help.

7-Day Guarantee

We offer a 7-day satisfaction guarantee from the date your order is delivered.

Returns

To be eligible for a return:

• Items must be unused and in original packaging
• Return request must be made within 7 days of delivery
• Proof of purchase is required

Refunds

Once your return is received and inspected, we’ll notify you about the approval of your refund. Approved refunds are issued to your original payment method.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days with photos of the item and packaging.

Non-Returnable Items

For hygiene and safety reasons, opened or used teeth whitening products cannot be returned.